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FREQUENTLY ASKED QUESTIONS



CHILD BIKE SEATS





Can Hamax child bike seats be fitted to luggage carriers?

Yes, the Caress with carrier adapter and Zenith Relax with carrier adapter models fit most luggage carriers between 120-180mm wide (tubes must be round and between 10-20mm diameter).

For fitting instructions please see the following instructional video WATCH NOW


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Will Hamax baby seats fit to my bike without a pannier/carrier rack?

If your bike isnt fitted with a pannier/carrier rack fitted you will need to choose either the Kiss, Zenith Relax or Caress model baby seats.

These models mount onto the bikes frame at the seat tube using a fastening bracket. Your bike needs to have room on the seat tube area to mount the fastening bracket and the frame diameter between 28-40mm.

Please note, some bikes like dual suspension bike may not have room to fit this bracket. For fitting instructions please see the following instructional video WATCH NOW


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The Child seat comes into contact with with the wheel/lugguage carrier. What can I do?

Hamax supplies additional fastening bars for smaller frame sizes. We also supply bars that allow the seat to be raised up or lowered down. Please see the accessories area to find details on these additional fastening bars.

If you need further information please use the contact us area to send us an email.

ACCESSORIES RANGE


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How do I fit my Hamax Baby seat?

Please refer to either the user manual or assembly video located at the bottom of each models webpage.


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Will I need any tools to fit my Hamax baby seat?

Every model comes with the required tools for fitting so you shouldn’t need any aditional tools.


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What age does my child need to be?

Hamax baby seats are designed for children 9 months and weighting up to 22 kg's. Please note, both rider and child must wear a well fitted Australian standards approved helmet by law.


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Can I lock my Child bike seat to my bike?

Hamax does make a lockable fastening bracket which can be purchased seperately or comes standard on the Caress seats.

FASTENING BRACKET


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We would like to use our Hamax baby seat on two bikes, can we do this?

Additional fastening brackets are available to purchase from the accessories section , this will allow you to easily move your seat between bikes

FASTENING BRACKET


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I have worn out or lost a part on my Hamax child seat, can I obtain a new one?

Most parts can be replaced. Please see the accessories area for available spare parts, for assistance please use the contact area to send us an email

ACCESSORIES RANGE


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TRAILERS





Can I take my Hamax trailer offroad?

Hamax trailers are intended for transportation of children on public roads with light traffic, footpaths, and smooth dirth paths. Riding on rough off-road conditions is considered unintended use and can void the warranty.


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Can I use my Hamax trailer in the rain?

The Outback model uses 600D waterproof polyester fabrics so will keep your passengers fully drying wet condtions. The Avenida and Traveller use water resistant materials which will handle light-medium showers for a period of time.


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What age does my child need to be?

Hamax Trailers are designed for children 6 months and weighing up to 22kgs. Please note, both rider and child must wear a well fitted Australian standards approved helmet by law when using the bike trailer setup.


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How fast am I able to go?

For the safety of passengers we recommend not exceeding 24 km/h when towing your Hamax trailer behind a bicycle.


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I want to use my trailer as a jogger, can I do this?

The Outback models can easily convert to a jogger by purchasing the additional Jogger Kit

JOGGER KIT


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I have worn out or lost a part on my Hamax trailer, can I obtain a new one?

Most parts can be replaced. Please see the accessories area for available spare parts, for assistance please use the contact area to send us an email ACCESSORIES


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